1. Malwa Ortho Hospital has adopted privacy policies for protecting the personal information of the Patients, which is collected through the Online Appointment System

2. In order to maintain the transparency of personal data collection, the rights and obligations of the hospital and the new members are mentioned under the privacy policies on the Malwa Ortho Hospital website.

3. Mandatory informed consent is taken from the registrant at the time of filling the final registration form to ensure the ethical collection and storage of data. 

4. During Online Appointment, the data collected and used are personal information such as name (which includes first and last name), Email ID, Phone number, Age, Date of Birth, Gender, Postal Address,  in order to store and process the appointments

5. All the above mentioned information is used to provide appointment to its patients, providing relevant services within Malwa Ortho Hospital, for subsequent audits, verification, establishment of identity and in situations which are applicable within the scope and ambit of laws.

6. Any of the personal information collected by the Malwa Ortho Hospital can’t be accessed by or shared with any person.

7. The confidentiality of the personal data of the members is strictly maintained by the Malwa Ortho Hospital, following any trespassing of personal data by any employee of the Malwa Ortho Hospital could result in the legal implications to that employee.

8. The data accessed and shared with third parties for carrying out developmental activities of Malwa Ortho Hospital are strictly restricted to the count of patients and their regional representation.

10.  Most of the data is collected in our google suites connected domain. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure.

11. A patient’s information may be disclosed by the department if it is required to do so by law or legal process to law enforcement authorities or other government officials as required to comply with a legitimate legal request, when we believe disclosure is necessary to prevent physical harm, mental distress or financial loss, or in connection with an investigation of suspected or actual illegal activity.

12. A patient can exercise the following choices in terms of their personal data through emailing the same at

12.1. If requested access to the information we collect and hold about a patient, We’ll usually share this with the said member within 30 days and Have their information corrected or deleted

12.2. Object to us processing their information. The patient can ask us to stop using their information, including when we use their information to send them the opportunities, programs and events within Malwa Ortho Hospital.

12.3. If a patient wishes to have their details deleted from databases of Malwa Ortho Hospital then Malwa Ortho Hospital will not be responsible for any verification error and will lead to termination of membership without any refund.

12.4. All Malwa Ortho Hospital patients can request more details about the information we collect and how and why we use and share it.